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Best Western Twin Islands - Gatlinburg

539 Parkway, Gatlinburg, Tennessee, United States, 37738-3201  show map
 3 stars
  • Overview
  • Location
  • Guest reviews
  • Facilities
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Best Western Twin Islands - Gatlinburg

Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Spa centre

Laundry

Overview

Best Western Twin Islands Hotel is a 2-star property offering a quiet accommodation with 24-hour reception, shuttle service and laundry. Since 1951, it has been hosting guests in the center of Gatlinburg.

Major Gatlinburg sights, such as Gatlinburg and Cooter's Place are located nearby. The center of Gatlinburg is 1 km away from the venue.

The hotel allows quick access to mountains and gardens.

Best Western Twin Islands Hotel lies within 50 minutes’ drive to Mc Ghee Tyson airport.

Rooms

Guests are offered 112 non-smoking rooms featuring complimentary Wi-Fi, climate control, television, a microwave and a work desk. The guestrooms look out on the river. They provide bathrooms with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

Those staying at Best Western Twin Islands Hotel can sit down to a hot breakfast. The restaurant serves local dishes. Hard Rock Cafe and No Way Jose's offer an assortment of dishes within 100 meters of the property.

Services

The hotel provides free self-parking, a safe deposit box and a vending machine along with a business centre, a meeting room and a photocopier to fit the needs of all guests.

Relax

Leisure facilities feature an outdoor swimming pool and a picnic area. Guests will take advantage of horse riding and fishing available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   112.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Wheelchair access
  • Exterior corridors

Sports & Fitness

  • Horseback riding

Services

  • Room service
  • Laundry
  • Wake up service

Dining

  • Continental breakfast
  • Restaurant

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Spa centre
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Microwave

Media

  • Cable/ Satellite television
  • Data ports
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 11 am FREE

Children and extra beds

Maximum capacity of cots in a room is 1. 

Pets

Pets are not allowed.

How to reach hotel

hotel Best Western Twin Islands - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

539 Parkway, Gatlinburg, Tennessee, United States, 37738-3201

Get directions
Airports
Restaurants
  • No Way Jose's (cuisine: Mexican)
    200 ft
  • Hard Rock Cafe (cuisine: American)
    300 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    112

Rooms and availability

Best Western Twin Islands Location

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Route Planner
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Local attractions

  • Dollywood5.7 mi
    2700 Dollywood Parks Boulevard
  • Pigeon Forge Factory Outlet6.7 mi
    2850 Parkway
  • The Track7.3 mi
    2575 Parkway, Pigeon Forge
  • The Old Mill5.7 mi
    175 Old Mill Avenue at Traffic Light #7
  • The Island in Pigeon Forge7.0 mi
    131 Island Dr

Near the hotel

  • Gatlinburg Space Needle2300 ft
    115 Historic Nature Trl

    Restaurants nearby

    • No Way Jose's200 ft

      Address: 555 Parkway
      Phone: 8654305673

      52% likes this, based on 775 reviews
      Cuisine: Mexican
      Price Range: USD 1 - USD 19

    • Corkey's Barbeque200 ft

      Address: 519 Parkway
      Phone: 865-436-7844

      85% likes this, based on 20 reviews

    • Papaw's Ice Cream400 ft

      Address: 511 Parkway Suite 209

      71% likes this, based on 37 reviews

    • Hard Rock Cafe300 ft

      Address: 515 Parkway
      Phone: 865-430-7625

      53% likes this, based on 457 reviews
      Cuisine: American
      Price Range: USD 13 - USD 24

    • Pancake Pantry900 ft

      Address: 628 Parkway
      Phone: 865-436-4724

      71% likes this, based on 1190 reviews
      Cuisine: American
      Price Range: USD 2 - USD 12

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      112

    Best Western Twin Islands Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Twin Islands

    7.8
    FabulousBased on172 reviews

    Rating by category:

    Location
    9.5
    Rooms
    10.0
    Service
    10.0

    Guest reviews

    • 3.2

      Nothing

      The room smelled, sheets were yellowed and did not look very clean. Felt musty and sticky in room. Not fresh .The bathroom was very very small and right at the door. Bathroom sink so small and very much needs a redo on the bathroom and sink . The outside looked run down and the clerk that checked us in was borderline rude. Never a smile and cranky.

    • 5.8

      Location

      AC, & breakfast , no chairs on patio

    • 4.2

      The room was clean and the office staff was somewhat helpful

      The wifi service kept crashing. The view from the balcony was disgusting. The breakfast area was over-crowded and under maintained.

    • 10.0

      Hotel was great!!!!

      Booked.net only had us as staying 2 nights... Will probably not use Booked.net again but we will stay at this Best Western again.

    • 6.2

      Friendly staff and the breakfast was awesome.

      Due to location i.e. so close to "river" there were a few bugs (water bugs, etc.) in our bathroom. Made me feel uncomfortable.

    • 10.0

      The bed was very comfortable. the service very warm

      I would have liked more variety of hot cereal like grits. overall it was very good

    • 9.2

      Great location

      Housekeeping was inconsistent in quality of service.

    • 6.6

      I have always loved the location.

      compared to what we had last year (for the same money) the rooms were lacking. last year we had suite-like rooms. also this year we found some bugs (ticks I think) in the curtains.

    • 8.8

      We were upgraded to a queen Jacuzzi suite since they guaranteed a Booked.net reservation even though their phone receptionist could not find us a room at the same time due to a group booking. It was also very quiet and in an excellent location (i.e. very quiet).

      The light was not very bright and the linens and rooms seemed dingy. I'm not sure if they were or if it was just the lighting. We did get a pillowcase that looked like it had a small spot of dried blood on it one day. The housekeeping staff also only made our beds about 50% of the time. (We did tidy up the beds each day but they didn't remake them.)

    • 10.0

      Every room has a balcony or patio with a nice view. Great play area also. The kids loved it!

      They need to add bacon to the continental breakfast. In love bacon!

    • 4.2

      rundown property, outdated furnishings, spiders in room

    • 5.0

      The bed was comfy.

      There's no one there after 12: 00 am to assist you, if something comes up.

    • 10.0

      We really enjoyed being right on the river you couldn't even tell we were right downtown town until we walked away from hotel!!

      The coffee, but that's just because we like strong coffee

    • 10.0

      Back porch to watch the ducks and quite.

      No problems

    • 8.8

      Beds were confortable. Desk people were very very nice to us. We had to leave early husband was sick they were so nice about.

      Air blew right on the bed. Shower was messed up.We wanted on bottom floor and was on 2nd floor. Wanted to be on front street.

    How to reach hotel

    hotel Best Western Twin Islands - Gatlinburg Gatlinburg location
    Show big map »

    Hotel Address:

    539 Parkway, Gatlinburg, Tennessee, United States, 37738-3201

    Get directions
    Airports
    Restaurants
    • No Way Jose's (cuisine: Mexican)
      200 ft
    • Hard Rock Cafe (cuisine: American)
      300 ft
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Year renovated:
      2012
    • Number of rooms:
      112