I absolutely loved the beautiful river view from our balcony. The spacious room was tastefully decorated, making it feel warm and inviting. The grounds were well-kept, with easy access to the pathways, perfect for leisurely walks.

More seating options near the pool would be great.

I stayed for 5 nights in a King Pool Facing Guest Room. The location is ideal, near various attractions and restaurants. The amenities are fantastic, especially the pool options. The staff was friendly and accommodating. Overall, it was a wonderful experience. 🌞

The room features dual sinks, enhancing convenience during busy mornings, while the shower boasts impressive water pressure, making cleanup a satisfying experience. Additionally, the outdoor heated pool provides a great spot to unwind, and the hotel's prime location allows easy access to stroll through local attractions without hassle.

The price point can sting, especially with inflated drink costs like $58 for three beers. The single-ply toilet tissue felt unimpressive against the overall room quality—definitely an area needing improvement. Also, certain room layouts might mislead you regarding proximity to common areas. asking for a specific location might be a good idea to avoid long walks from the elevator.

paradise in the heart of gatlinburg

being so close to the action made our stay unforgettable. the electric fireplace created a cozy atmosphere, and we loved enjoying our meals at the bar while listening to live music.

The outdoor pool felt like a slice of paradise, with kids splashing about while I sipped a delicious margarita that was stronger than my willpower on a diet. The staff was so friendly, I half-expected someone to hand me a lei and call me 'Aloha' at check-in.

Dishwater coffee

Indoor pool delightful

The location was fabulous, and the soothing aroma in the lobby instantly put us at ease. Our balcony view was delightful. The fireplace added a cozy atmosphere to our spacious room! Perfect for a family getaway.

Check-in was like waiting for a train that was never arriving. we just wanted to kick off our shoes! Also, I think the bed might be a firm believer in tough love!

would definitely return

Room had a comfy bed, microwave, and fridge. The fireplace added a cozy touch. Loved the outdoor kids' pool and hot tub, perfect for relaxation. Great fitness center and a spa offering massages and facials. Easily walkable to shops and attractions, making it a convenient spot for families.

The staff here were super friendly 😊 and the pools were absolutely fantastic! Just wish the free parking had more spaces, we got lucky to find a spot. Definitely coming back soon!

Beautiful location with friendly staff

I recently stayed here for 2 nights in a King Pool Facing Guest Room, and I loved the peaceful atmosphere and overall cleanliness of the property. The staff were incredibly friendly and welcoming, making me feel right at home. The pool area was lively, perfect for unwinding after a day of exploring the area. However, I found the dining options a bit limited and could use more variety.

Overall, we had a memorable experience during our stay celebrating a special occasion. The views from our balcony of the mountains were breathtaking, and the breakfast each morning was timely and delicious. Although we had some hiccups with the spa appointments and room service, the staff's effort to accommodate us made a positive difference. The hotel's central location allowed us to easily explore nearby attractions like the Great Smoky Mountains National Park and the Gatlinburg Space Needle without any hassle.

The location in Gatlinburg is perfect, just a short walk from all attractions. The outdoor pool felt like a slice of paradise. Kids splashed around while I enjoyed a delicious margarita. The staff were friendly and helpful, which made us feel welcomed. Our room was spacious and clean with a lovely view of the river. I appreciated the amenities, especially the balcony for relaxing in the evenings. However, the food pricing at the restaurant seemed a bit high. A 20 oz soda costing nearly four bucks felt too steep. Also, parking felt cramped during peak hours, but overall, these were minor inconveniences compared to the overall experience. The hotel decor gave off a charming vibe, adding to the relaxing atmosphere.

This resort offered an enjoyable stay with its clean, spacious rooms and friendly staff. The pool area was great, but there were a few moments where towels were scarce. Despite some hiccups, like mixed-up requests for amenities, the overall experience was pleasant and memorable.

The room was spacious with comfy beds and a nice-sized TV. I loved the little table and chairs. There was a bar area that was super handy. The bathroom was large and all very clean. The decor was tasteful, which made it feel welcoming. The view from the balcony was a nice bonus! A little murky smell near the entrance was odd but didn't ruin the vibe. Overall a really enjoyable stay!

The LandShark Grill, just a hop down the road, has some killer gluten-free bites that hit the spot after a long day of exploring! Plus, we loved the chill vibes of the lobby bar with live music and refreshing cocktails. It's like a mini paradise right in the heart of Gatlinburg!

Now, we did ask for an accessible room but ended up with a tub that was a bit tricky for my husband post-knee surgery. A walk-in shower with grab bars would have made it smooth sailing. Just a little tweak could really elevate the experience for folks like us!