Best Western Twin Islands - Gatlinburg

539 Parkway, Gatlinburg, TN, United States, 37738-3201show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  166 reviews
Overview

Best Western Twin Islands Hotel is a 2-star property offering a quiet accommodation with 24-hour reception, shuttle service and laundry. Since 1951, it has been hosting guests in the center of Gatlinburg.

Major Gatlinburg sights, such as Gatlinburg and Cooter's Place are located nearby. The center of Gatlinburg is 1 km away from the venue.

The hotel allows quick access to mountains and gardens.

Best Western Twin Islands Hotel lies within 50 minutes’ drive to Mc Ghee Tyson airport.

Rooms

Guests are offered 112 non-smoking rooms featuring complimentary Wi-Fi, climate control, television, a microwave and a work desk. The guestrooms look out on the river. They provide bathrooms with a bathtub, a hairdryer and complimentary toiletries.

Eat & Drink

Those staying at Best Western Twin Islands Hotel can sit down to a hot breakfast. The restaurant serves local dishes. Hard Rock Cafe and No Way Jose's offer an assortment of dishes within 100 meters of the property.

Services

The hotel provides free self-parking, a safe deposit box and a vending machine along with a business centre, a meeting room and a photocopier to fit the needs of all guests.

Relax

Leisure facilities feature an outdoor swimming pool and a picnic area. Guests will take advantage of horse riding and fishing available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Year renovated:   2012.  Number of rooms:   112.

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Facilities
Wi-Fi
Free parking
Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Restaurant

Swimming pool

Outdoor swimming pool

Spa and relaxation

Jacuzzi

Spa centre

Laundry

Sports & Fitness

  • Horseback riding

Services

  • Room service
  • Laundry
  • Wake up service

Dining

  • Continental breakfast
  • Restaurant

Business

  • Business centre
  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Spa & Leisure

  • Outdoor swimming pool
  • Spa centre
  • Jacuzzi

Room features

  • Air conditioning
  • Mini-bar
  • Balcony
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Hair dryer

Self-catering

  • Microwave

Media

  • Cable/ Satellite television
  • Data ports
  • AM/FM alarm clock
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
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Location
  • Nearby
  • Restaurants
  • City landmarks
Camp Thunder Fun CtrCamp Thunder Fun Ctr400 ft
Gatlinburg Theme ParkGatlinburg Theme Park400 ft
Mysterious Mansion-GatlinburgMysterious Mansion-Gatlinburg2300 ft
Space NeedleSpace Needle2300 ft
Hillbilly GolfHillbilly Golf3300 ft
Guinness World Records MuseumGuinness World Records Museum400 ft
Ripley's AquariumRipley's Aquarium1000 ft
Sweet Fanny Adams TheaterSweet Fanny Adams Theater400 ft
Gatlinburg TrolleyGatlinburg Trolley400 ft
Gatlinburg Space NeedleGatlinburg Space Needle2300 ft115 Historic Nature Trl
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No Way Jose'sNo Way Jose's200 ft555 Parkway
Hard Rock CafeHard Rock Cafe300 ft515 Parkway
Corkey's BarbequeCorkey's Barbeque200 ft519 Parkway
Pancake PantryPancake Pantry900 ft628 Parkway
Papaw's Ice CreamPapaw's Ice Cream400 ft511 Parkway Suite 209
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Fannie Farkle's AmusementFannie Farkle's Amusement1.0 mi
Fort FunFort Fun1.0 mi
Motion Master TheaterMotion Master Theater1.0 mi
Motion Ride Movie TheaterMotion Ride Movie Theater1.0 mi
Earthquake the RideEarthquake the Ride1.1 mi
Dinosaur GolfDinosaur Golf1.3 mi
MC Carter's Riding Stables IncMC Carter's Riding Stables Inc2.7 mi
Great Smoky Mtns Natl ParkGreat Smoky Mtns Natl Park2.4 mi
Mills ParkMills Park2.6 mi
DollywoodDollywood5.7 mi2700 Dollywood Parks Boulevard
The Old MillThe Old Mill5.7 mi175 Old Mill Avenue at Traffic Light #7
Pigeon Forge Factory OutletPigeon Forge Factory Outlet6.7 mi2850 Parkway
The Island in Pigeon ForgeThe Island in Pigeon Forge7.0 mi131 Island Dr
The TrackThe Track7.3 mi2575 Parkway, Pigeon Forge
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Getting around
Airports
Gatlinburg (GKT)10.0 mi
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Reviews
7.8
FabulousBased on  166  reviews

Rating by category:

9.5
Location
10.0
Rooms
10.0
Service
  • 3.2
    Guest rating

    Nothing

    The room smelled, sheets were yellowed and did not look very clean. Felt musty and sticky in room. Not fresh .The bathroom was very very small and right at the door. Bathroom sink so small and very much needs a redo on the bathroom and sink . The outside looked run down and the clerk that checked us in was borderline rude. Never a smile and cranky.

  • 5.8
    Guest rating

    Location

    AC, & breakfast , no chairs on patio

  • 4.2
    Guest rating

    The room was clean and the office staff was somewhat helpful

    The wifi service kept crashing. The view from the balcony was disgusting. The breakfast area was over-crowded and under maintained.

  • 10.0
    Exceptional

    Hotel was great!!!!

    Booked.net only had us as staying 2 nights... Will probably not use Booked.net again but we will stay at this Best Western again.

  • 6.2
    Good

    Friendly staff and the breakfast was awesome.

    Due to location i.e. so close to "river" there were a few bugs (water bugs, etc.) in our bathroom. Made me feel uncomfortable.

  • 10.0
    Exceptional

    The bed was very comfortable. the service very warm

    I would have liked more variety of hot cereal like grits. overall it was very good

  • 9.2
    Superb

    Great location

    Housekeeping was inconsistent in quality of service.

  • 6.6
    Good

    I have always loved the location.

    compared to what we had last year (for the same money) the rooms were lacking. last year we had suite-like rooms. also this year we found some bugs (ticks I think) in the curtains.

  • 10.0
    Exceptional

    Every room has a balcony or patio with a nice view. Great play area also. The kids loved it!

    They need to add bacon to the continental breakfast. In love bacon!

  • 4.2
    Guest rating

    rundown property, outdated furnishings, spiders in room

  • 5.0
    Guest rating

    The bed was comfy.

    There's no one there after 12: 00 am to assist you, if something comes up.

  • 10.0
    Exceptional

    We really enjoyed being right on the river you couldn't even tell we were right downtown town until we walked away from hotel!!

    The coffee, but that's just because we like strong coffee

  • 10.0
    Exceptional

    Back porch to watch the ducks and quite.

    No problems

  • 8.8
    Superb

    Beds were confortable. Desk people were very very nice to us. We had to leave early husband was sick they were so nice about.

    Air blew right on the bed. Shower was messed up.We wanted on bottom floor and was on 2nd floor. Wanted to be on front street.

  • 9.2
    Superb

    Large room. Separate sitting room with TV. King bed. Very nice complimentary breakfast.

    Balcony was not a balcony, just an outside walkway.

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Highlights
8
FabulousBased on  166 reviews
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
Children & extra bedsMaximum capacity of cots in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Gatlinburg (GKT)10.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room